No generally accepted definition of conversation exists, beyond the fact that a conversation involves at least two people talking together.[1] Consequently, the term is often defined by what it is not. A ritualized exchange such as a mutual greeting is not a conversation, and an interaction that includes a marked status differential (such as a boss giving orders) is also not a conversation.[2] An interaction with a tightly focused topic or purpose is also generally not considered a conversation.[3] Summarizing these properties, one authority writes that "Conversation is the kind of speech that happens informally, symmetrically, and for the purposes of establishing and maintaining social ties."[4] : ['–', '–']

Conversation is generally face-to-face person-to-person at the same time (synchronous) – possibly online with video applications such as Skype, but might also include audio-only phone calls. It would not generally include internet written communication which tends to be asynchronous (not same time – can read and respond later if at all) and does not fit the 'con'='with' in 'conversation'. In face to face conversation it has been suggested that 85% of the communication is non-verbal/body language – a smile, a frown, a shrug, tone of voice conveying much added meaning to the mere words. Short forms of written communication such as sms are thus frequently misunderstood. : ['–', '–', '–']

  • Paul Drew & John HeritageTalk at Work, a study of how conversation changes in social and workplace situations.
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  • Neil PostmanAmusing Ourselves to Death (Conversation is not the book's specific focus, but discourse in general gets good treatment here)
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  • Daniel MenakerA Good Talk: The Story and Skill of Conversation (published 2010)
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  • ^ Warren 2006, pp. 8–9. : ['–', '–', '–']
  • ^ Conklin, Mary Greer (2011). Conversation: What to Say and How to Say It. New York City: Funk & Wagnalls Company. pp. 21–32. ISBN 978-1172838936. : ['–']
  • ^ Winograd, Terry (1972). "Understanding natural language". Cognitive Psychology. 3 (1). Amsterdam, Netherlands: Elsevier: 1–191. doi:10.1016/0010-0285(72)90002-3. : ['–']
  • ^ Conklin, pp. 35–60 : ['–'] : ['–'] Parsed by mw‐web.eqiad.main‐5668dd669c‐v2zvw : ['‐', '‐', '‐'] Complications: [vary‐revision‐sha1, show‐toc] : ['‐', '‐', '‐'] Post‐expand include size: 52358/2097152 bytes : ['‐'] Unstrip post‐expand size: 51576/5000000 bytes : ['‐']